Shipping policy

1. Order Processing Times

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a notification email once your order has shifted from "Processing" to "Shipped".

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2. Domestic Shipping (United Kingdom)

We offer tiered shipping rates based on your order value and weight to give you the best possible price.

Standard Delivery: This service costs £4.95 and typically arrives within 3–5 business days.

Heavy/Bulky/Fragile Delivery: For heavier / bulkier or fragile items the shipping fee is £9.95 with an estimated delivery time of 3–5 business days.

Furniture Courier: Furnirute orders are handled by a furniture courier for a flat rate of £50.00, with delivery taking 5–8 business days.

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3.  Local Delivery

Local delivery zones & free delivery thresholds:

• Within 5 miles of our store: Free delivery on orders of £100 or more.

• Between 5 and 25 miles: Free delivery on orders of £250 or more.

• Between 25 and 35 miles: Free delivery on orders of £350 or more 

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4. Important Notes

• Deliveries are handled personally by our team to ensure items arrive safely and in good condition.

• We kindly ask customers to understand our delivery limits, as we are a small boutique and local business.

• All delivery arrangements beyond our usual zones or thresholds are considered case-by-case to ensure safety for both our team and the customer.